Job Description

Introduction

The Maryland Department Labor(MD Labor) Occupational and Professional Licensing is accepting applications from qualified candidates for the position of Administrative Specialist III. This recruitment will be use to fill current and future vacancies. The resulting eligible list will be maintained for one year after the closing date of the announcement.

An Administrative Specialist III is the advanced level of administrative work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies. Employees are assigned administrative responsibilities involving the development of solutions and alternatives to administrative problems and the resolution of administrative issues.

Resumes may be submitted as supplemental information; however all sections of the application must be completed in full. Incomplete applications will not be considered.

GRADE

12

LOCATION OF POSITION

100 S. Charles Street Baltimore Maryland 21201

Main Purpose of Job

This employee is responsible for approving new applicants for licensure. This requires the employee to use independent judgment and analysis in applying and interpreting complex administrative policies and legal interpretations.

POSITION DUTIES

Duties may include but are not limited to:

• Approves or disapproves the original applications of applicants using independent judgement based on experience and knowledge of current laws and regulations. Approves name changes credit reports and other changes in license status. Approves or disapprove the applications of reciprocal applicants reciprocal agreements and information as required by real estate law. Independent decisions are made using the knowledge of reciprocal laws and regulations from both Maryland and the applicants original State of licensure.
• Confers with other departments and staff such as the Call Center Paralegals and Payment Center.
• Assist Licensing Supervisor in training staff such as the Lead employee when Licensing Supervisor in unavailable
• Works with other staff in answering telephone calls and assisting walk-in customers reading and replying to the boards emails and all other office activities completed to service customers.
• Works with the Executive Director to correct issues problems errors or complaints regarding the issuance of licenses when Licensing Supervisor is unavailable.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing administrative staff clerical clerical technical or secretarial work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants that possess thefollowing. Include clear and specific information on your application regardingthe qualification(s).

Experience planning and organizing

Experience utilizing excellent communication and customer service skills

Experience with the Commissions laws and regulations is essential to make decisions according to those laws ad regulations

LICENSES REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operators license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against filesmaintained by the Division of Unemployment Insurance(LABOR/DUI) to determine whether any monies are owed to LABOR/DUI as aresult of unemployment overpayment/fraud. Any unpaid debt may have an impact onwhether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing will not consider information submitted after this candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on theeligible (employment) list for at least one year.

All information concerning the qualifications including any requireddocumentation (diploma transcript certificate etc.) must be submitted andreceived by the closing date. Information submitted after this date will not beconsidered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by anapproved education review service. This evaluation must be submitted prior tohire. For further information you may call International Consultants ofDelaware Inc. or World Education Services Inc. 1-or .

EXAMINATION PROCESS

The assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.

The examination for this recruitmentwill be an evaluation and rating of the information provided on yourapplication. Therefore it is essential that the application is filled outcompletely and accurately listing all relevant education and experienceaddressing the specific qualifications shown above and submitting any requireddocumentation (diploma transcript certification license etc.). Pleaseinclude clear detailed and specific information on your application regardingexperience qualifications related to the minimum qualifications desiredand/or selective qualifications of the candidates will be placedon the certified list categorized as Best Qualified Better Qualified orQualified. The certified list will be used by LABOR for a period of one year.

BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However if you areunable to apply online or are having difficulty with your login or password please contact DBMs Helpdesk directly at (8:00 AM to 5:00 PM daily except for holidays and weekends). After business hours please submit and email request to If you encounter difficulty attaching required or optionaldocumentation you may submit via mail or deliver in person. Please be sure toinclude your name identification number (Easy ID#) and job announcement numberon any documentation to ensure timely processing.

We thank our veterans for their service to out country and encourage them to apply. If you are seeking veterans preference please submit a copy of your DD-214

The paper application must be received by 5pm close of business on the closing date for the recruitment; no postmark will be accepted. Incorrect application forms will not be accepted.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications required documentation and any required addendums may be mailed to:

Maryland Department of Labor
Attn: Donna L. Watson 25-
100 S. Charles Street 5th floor
Baltimore MD 21201

The Maryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities services and facilities without regard to race religion color sex age national origin or ancestry marital status parental status sexual orientation disability or veteran status.

Required Experience:

IC

Job Tags

Full time, Work at office, Weekend work,

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