The Enrollment Case Manager is responsible for conducting in-home intake visits for Home and Community ****d Services (HCBS) waiver applicants within an assigned county and neighboring counties as needed. This role involves facilitating the eligibility determination process, assisting with application submission, and fostering relationships with community-based organizations and stakeholders. The position requires travel throughout the assigned county and the ability to work independently.
Location:United States, Remote
Responsibilities:
- Travels throughout the assigned county and neighboring counties as dictated by business needs, working primarily in applicants' places of residence.
- Conducts intake visits for HCBS applicants and acts as a facilitator for the eligibility determination process.
- Presents and discusses the concept of HCBS programs, and advises applicants of their rights and responsibilities.
- Assists with application submission, including data entry of the Compass Application.
- Assists applicants with selecting an MCO, Life Provider or Support Coordinators that best meets their needs.
- Assists with developing relationships with community-based organizations, advocates and stakeholders.
- Fosters and maintains relationships with parties serving mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities.
- Facilitates the efficiency of the application process, ensuring any stalled cases receive extra attention and support.
- Attends regularly scheduled meetings.
- Reports on schedule availability at regular intervals.
- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
- Performs other duties as assigned by management.
Required Skills & Certifications:
Preferred Skills & Certifications:
Special Considerations:
Scheduling:
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